Tuesday 10 June 2014

Temporary Housekeeping/Room Attendant at Hotel in Massachusetts, USA

Company Name          
Area's premier AAA four diamond boutique hotel
Industry
Hotel
Job Functional Area    
Worker
Job Title                      
Temporary Housekeeping/Room Attendant
Job position                
1
Job  Type
Part Time
Education
No formal education required
Experience
Prior housekeeping experience desirable


Job Description
Reports to Housekeeping Director
Be part of something special as we continue to re-position the Copley Square Hotel as the area's premier AAA four diamond boutique hotel: apply for our full time Housekeeping/Room Attendant Position.
Essential Functions:
  • Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. 
  • This includes but is not limited to: picking up and removing trash, changing linen and making the bed (duvet cover as needed and on all checkouts), cleaning entire bathroom (hair free, sanitized and dry), sweeping, dusting, and vacuuming guest room ensuring all areas and surfaces are clean and dust free, cleaning the windows, baseboards, and walls, correcting and/or reporting any room maintenance issue, tidying up and neatly arranging all items in the guest room, removing any food and beverage (room service) items to the guest floor landing in a safe and efficient manner (poor out any liquids if safe to do so prior to leaving the room to prevent spills), and ensuring that all amenities and other hotel items and literature in a Guest rooms are clean and presentable. Retrieve, stock, restock and store housekeeping linen and supplies according to prescribed housekeeping safety and security procedures and regulations. Maintain neat and well stocked storage areas and caddies.Follow all hotel safety, security, and emergency procedures and receive and turn in any paperwork and keys in a manner consistent with these procedures. 
  • Follow lost and found procedures, immediately report any suspicious activities, and always keep the Guest's safety and security in mind.
  • Report the appropriate room status via the telephone system along with any uncorrectable room deficiencies. Notify a supervisor of any serious problems.
  • Always maintain a warm and friendly demeanor with guests and fellow associates. Make sure noise levels are kept to a minimum in guest areas, provide a warm and hospitable greeting, and follow service standards while working. 
  • Respond to requests in a timely, accurate, and efficient manner and seek assistance if needed.
  • Follow all hotel and departmental guidelines and attend all departmental and hotel meetings as required.
  • Perform other duties as assigned in an accurate, efficient and timely manner.
Requirements:

  •  Education: No formal education required
  •  Experience: Prior housekeeping experience desirable
  •  Skills and Abilities: -Must be able to communicate in English
  •  Must have the ability to clean rooms during an eight hour working day
  •  Self-starting personality with an even disposition
  •  Ability to meet standards of appearance
  •  Can and does communicate well with guests
  •  Hours Required: Scheduled days and times may vary based on business need

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